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Terms of Service

Welcome to Slotbunny UK (“we,” “our,” or “us”). These Terms of Service (“Terms”) define the rules and conditions governing your use of the Slotbunny website and all associated digital gaming products, promotional tools, account functions, payment systems, and interactive services (collectively, the “Services”).

Together with our Privacy Policy and any game- or promotion-specific rules shown on the Website, these Terms form the complete, legally binding agreement between Slotbunny UK and you (“you,” “Player,” or “User”).

By creating an account, visiting the Website, or participating in any part of the Services, you confirm that you have reviewed, understood, and agree to comply fully with these Terms. If at any time you do not agree, you must discontinue use immediately.

If you require clarification regarding any section of these Terms, please contact our UK Support Team before continuing.

1. INTERPRETATION OF KEY TERMS

Terms: This document, the Privacy Policy, promotional rules, and any additional guidelines applicable to the Services.

Website: Refers exclusively to www.slotbunny.com and all official UK-accessible sub-domains.

Services: Includes all casino-style games, account management tools, payment features, support channels, bonuses, and site functionality.

We, Us, Our: Slotbunny UK, the licensed operator providing these Services.

You, User, Player: Any person accessing, using, or registering with the Website.

Account: Your registered profile, enabling access to the Services.

Games: All online casino and interactive game products hosted by Slotbunny UK.

Software: Licensed digital systems enabling all aspects of gameplay and account operations.

2. WHO MAY USE THE SERVICES

You may only use the Services if you are at least 18 years of age or the required legal gambling age in your part of the United Kingdom—whichever is greater.

You are solely responsible for ensuring that online gaming is lawful in your location. If UK restrictions prohibit online gambling, you must not access the Services.

Individuals located in the following regions may not register or engage in real-money gameplay: Iran, Saudi Arabia, UAE, Yemen, Oman, Qatar, Bahrain, Iraq, Kuwait, Syria, Palestine, Jordan, Lebanon, Australia, and New Zealand. This list may change based on regulatory updates.

All information you provide during registration or during your use of the Services must be complete and accurate. You must update your details if any changes occur.

Your use of the Services signifies agreement to follow all Terms, including bonus conditions, game rules, and operational guidelines.

The following individuals must not access or use the Services: Slotbunny employees, contractors, third-party partners, affiliates, media collaborators, and their immediate relatives.

Allowing another person to access your Account or using another person’s Account is strictly prohibited.

Slotbunny UK reserves the right to restrict, suspend, or close any Account at its sole discretion.

3. ACCEPTANCE OF UPDATED TERMS

By continuing to use the Services, you acknowledge and accept the current Terms. Slotbunny UK may update or revise these Terms at any time to reflect technical updates, legal obligations, or operational requirements.

You are responsible for reviewing the Terms periodically. Continued use after updates means that you accept the revised Terms. If you do not accept them, you must stop using the Services.

No staff member, representative, or affiliate may modify these Terms verbally.

All Website content, including branding, software, layout, and written materials, is protected by UK intellectual property law.

Communications & Marketing:

  • You must maintain accurate contact information in your Account.
  • Slotbunny UK may send important updates related to your Account, payments, security, or gameplay.
  • Marketing messages are delivered only with your consent and may be disabled at any time.
  • You may unsubscribe from promotional messages via provided links or by contacting Support.
  • All promotional content may be altered or withdrawn without prior notice.

4. ACCOUNT MANAGEMENT & RESPONSIBILITIES

Closing Your Account: You may request Account closure at any time via Support. Closed accounts remain locked for at least 72 hours before reactivation may be requested.

Account Rules:

  • Your Account must be used exclusively for personal entertainment.
  • You are responsible for maintaining the confidentiality of your login details.
  • Any activity performed using your Account credentials is considered authorised by you.
  • Slotbunny UK may suspend or terminate Accounts involved in policy breaches, suspicious behaviour, or regulatory concerns.
  • Use of falsified information, fraudulent conduct, or bonus manipulation may result in account closure and forfeiture of funds.
  • Using VPNs, proxies, or location-masking tools to bypass UK geolocation restrictions is prohibited.
  • Abusive language or hostile behaviour toward support staff will result in immediate suspension or termination.
  • In cases involving suspected fraud, Slotbunny UK may share relevant data with UK law enforcement or financial institutions.

5. YOUR DEPOSITS & WITHDRAWALS

5.1 Deposits

  • Deposits must come from payment accounts legally owned by you.
  • The minimum deposit accepted is $10.
  • Deposits below the minimum may not be processed.
  • $1,000 is the maximum amount allowed per single deposit unless otherwise stated.
  • All bets placed after deposits are final.
  • You may request personalised deposit limits under responsible gambling guidelines.
  • Deposits under $20 are subject to a maximum withdrawal cap of 10× the deposit amount.

5.2 Withdrawals

  • Withdrawals may require identity verification consistent with UK AML and KYC standards.
  • The minimum withdrawal is $20.
  • Withdrawals are usually processed back to the most recent verified payment method.
  • Default limits begin at $1,000 per day and $4,000 per week unless increased via VIP tiers.
  • Deposited funds must be wagered at least once to satisfy AML regulations.
  • One express withdrawal may be available every 24 hours if requirements are met.
  • A $12 verification deposit may apply when withdrawing winnings from a no-deposit bonus.
  • If your deposit was under $20, total withdrawal amounts may not exceed 10× that deposit.

6. BONUSES & PROMOTIONS

6.1 General Bonus Rules

  • Claiming a bonus constitutes acceptance of all associated terms.
  • Only one bonus may be active at any time unless explicitly stated otherwise.
  • Specific promotion rules override general Terms in case of conflict.
  • You cannot claim bonuses while a withdrawal request is pending.
  • Your real-money balance must be under $1 to redeem some promotional codes.
  • Bonus funds may not be used to fulfil wagering requirements for subsequent bonuses.
  • Deposit bonuses cannot be withdrawn directly.
  • Reversing a withdrawal does not count as a new deposit for bonus eligibility.

6.2 Withdrawing Bonus Funds

  • Bonus balances are classified as non-cashable and removed before withdrawal.
  • Using bonuses on prohibited games may void related winnings.

6.3 Bonus Abuse Prevention

  • Bonus misuse or repeated patterns of exploitation may result in restricted promotions or closed Accounts.
  • We may inspect wager histories to ensure fair promotional use.
  • Slotbunny UK reserves the right to modify or suspend bonus programs as necessary.

6.4 Bonus Eligibility by Region

  • Promotions may be redeemed only in approved jurisdictions such as the UK, Ireland, Canada, Norway, Finland, and Sweden.
  • Players in restricted regions may not redeem or withdraw bonus funds.

6.5 Betting Limits for Promotions

  • Promotional values are denominated in USD; UK players may view their GBP equivalent via their payment provider.
  • Only one free bonus may be used between standard deposits.
  • Excessive bonus activity may affect eligibility.

6.6 Welcome Bonus Policy

  • Email verification is required to activate Welcome Bonuses.
  • Wagering conditions apply to all free credits and spins.
  • One Welcome Bonus is permitted per household, IP address, and device.
  • A $12 verification deposit may be required for withdrawals tied to no-deposit offers.

6.7 Deposit Coupon Conditions

  • One coupon may be applied per deposit unless specified otherwise.
  • Coupons expire 7 days after issue unless extended.
  • Both deposit and bonus must satisfy wagering requirements.
  • Surplus amounts exceeding cashout limits will be removed.

6.8 Free Spin Requirements

  • Free spin winnings must satisfy wagering rules before withdrawal.
  • Max withdrawal limits depend on the specific spin offer.

6.9 Cashback Program Rules

  • Cashback applies only to deposits not used with bonuses.
  • Manual claims may be needed unless auto-credited through VIP tiering.
  • Cashback funds withdrawn and re-deposited do not count toward new cashback.

6.10 Fraud, Abuse & Violations

Slotbunny UK may suspend, terminate, or restrict Accounts involved in fraudulent activities or promotional manipulation.

  • Collusion between players
  • Syndicated bonus exploitation
  • Use of bots or automated betting systems
  • Chargebacks or payment reversals
  • Intentional exploitation of platform bugs

Slotbunny UK may report unlawful activity to the appropriate UK authorities.

7. GAMEPLAY INTEGRITY & RULES

7.1 Fair Gameplay Standards

All Games are provided by certified developers and tested to meet UK fairness, RNG, and compliance standards.

7.2 Final Game Records

In the event of a discrepancy between device display and server logs, server records determine the final outcome.

7.3 Game Updates

Slotbunny UK may modify, suspend, or discontinue Games without prior notice.

7.4 Inactivity

Games inactive for 30 consecutive days may be terminated and any unsettled wagers voided.

8. PRIVACY, SECURITY & DATA COMPLIANCE

Your personal information is processed in accordance with UK GDPR and the Data Protection Act 2018.

8.1 Data Collected: Personal and verification details required for gameplay and account access.

8.2 Data Use: Used for identity verification, payment processing, and fulfilling legal obligations.

8.3 Confidentiality: Your information is never sold or shared beyond lawful requirements.

8.4 Verification: Additional documents may be requested if suspicious activity is detected.

8.5 Compliance: Slotbunny UK may share information with UK regulators under AML/CTF frameworks.

9. COMPLAINTS & RESOLUTION PROCEDURES

To report issues or disputes, contact:

  • Email: support@slotbunny.com
  • Management: management@slotbunny.com
  • Live Chat: available directly via the Website

Please include detailed information: username, timestamps, descriptions, and supporting screenshots. We aim to provide an initial response within 48 hours and full resolution within 14 business days.

Final decisions made by Slotbunny UK are binding unless UK law dictates otherwise.

10. LIMITATION OF LIABILITY

10.1 Technical Issues

Slotbunny UK is not liable for connection issues, device failures, or external service disruptions affecting gameplay.

10.2 Software or System Malfunctions

Winnings or outcomes generated due to malfunctions may be voided. Server logs will determine accurate results.

10.3 Indemnity

You agree to indemnify Slotbunny UK against losses arising from misuse of the Services or violations of these Terms.